adoption + loyalty + advocacy

Customer Success

QuickStart

Get gifting in no time, now with our single solution for Customer Success teams. Perfect for the holiday gifting season and more!

                       Just in time for the holidays!

 

ALYCE FOR CUSTOMER TEAMS

Fuel your outreach. Supercharge your impact.

When you lean in with recipient-first gifting experiences, instead of just another meeting notice, your customers will undoubtedly see the value you bring.

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Invest in relationships that matter

Bulk Corporate Gifting Increases Engagement Rates

Pave the way for renewal and expansion calls

B2B Personalized Gifting Outreach at Scale

Build inroads to executive stakeholders

Giftable Moments Across Your Entire Customer Lifecycle

Onboarding: Welcome new customers • Celebrate graduations
Adoption: Drive usage and stickiness • Reward super-users
Retention & Expansion: Create more champions • Encourage upsells and renewals
Advocacy: Incent referrals and references • Warm-up executive sponsorships

Take all the runway you need

Our pay-for-gifts-accepted model lets you reach as many customers as you like while staying within budget.

Retention is everyone's 9 to 5

More than ever, retaining customers is the top priority of every business and across the business.

Alyce equips your entire team with a consistent way to continually win your customers' business.

Gift invitation message from Alyce
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Out of sight, out of mind?

Gifting is one of the most effective strategies you can launch now to stay top of mind and lock in repeat business—at scale.

If your champion leaves, will others see the value you deliver?

Getting your foot in the door isn't a one-and-done

Sending gifts through Alyce is a great way to create recurring conversations—the main ingredient for year-over-year growth.

When recipients exchange business gifts, they can choose an alternative gift based on your criteria. (Alyce)

Not all gifting is created equal.

Alyce ✨sparks✨ conversations that turn into conversions.

Power-of-Choice™
Boost acceptance rates: let recipients exchange for another gift, experience, gift card, or charitable donation.

Required Actions 
Lock in next steps: choose to require recipients to book a call, provide contact info, or complete a survey to accept their gift.

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Post-Gift CTA
Keep them in the moment: Direct recipients to a follow-up page upon gift acceptance.

Inline Meeting Booker
Never miss an opportunity: recipients instantly select a meeting time right in the gifting flow.

5to9™ Mindset
A little goes a long way: show people you took a moment to personalize your outreach before hitting send.

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Out-of-the-box, ready to holiday gift ... and more 

Sit back, we've done the work for you!

The Alyce Customer Success QuickStart has everything you need to get started, now.

pre-loaded templates of top customer use cases:
  • Holiday gifting campaign, PLUS
  • Customer onboarding and adoption 
  • Retention and expansion (renewals + cross-sells + win-backs)
  • Advocacy and referrals
  • Executive-track
3 pre-built themed marketplaces, featuring:
  • Must-have holiday gifts
  • Top-trending recipient favorites
  • High-value executive/VIP gifts

Draw inspiration from just some of our top-curated gifts!

Alyce C/S QS Marketplace

Out-of-the-gift-box and ready-to-go gift campaign templates

Alyce C/S QuickStart Templates

Plus, a little something extra to look like you went all out

Choose to add our 2 holiday-themed bundles to your holiday marketplace. Each includes branded items (with your logo) + non-branded gifts.

Perfect for your top customers!
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Alyce Pre-bundled Sip n Dip Holiday Gift Bundle
getting started couldn't be easier AND JUST In time for holiday-gifting

We’re ready to help!

The Alyce Customer Success QuickStart is available for $10,000 annual platform fee (plus cost of gifts).

Add the optional (2) custom holiday bundles to your Holiday Marketplace for $2,500.

Includes 8 pre-loaded campaigns and templates, 3 custom marketplaces, plus unlimited gift sends.

Need a complete Customer Success PLUS Marketing, Sales, and HR solution? We've got you covered there, too!