How to Cancel a Gift Before Sending

Hi! My name is Brianna and I am a Product Marketer here at Alyce. Today, I want to show you How to Cancel a gift before it has been sent. …

How to Cancel a Gift Before Sending

Hi! My name is Brianna and I am a Product Marketer here at Alyce. Today, I want to show you How to Cancel a gift before it has been sent. If you have already sent a gift and you need it canceled, you can contact [email protected] for assistance.

Let’s dive in!

Step 1: First let’s find the gift we want to cancel: click on campaigns at the top, then scroll down to find your campaign

Step 2: On the campaign page, scroll down to and search for your recipient in the search bar. This will open the gift flow.

Step 3: No matter where you are in the gift flow (as long as you haven’t sent a gift), you can cancel the gift. Scroll down to the bottom of the gift flow where it says “Don’t want to send this gift?” and click Discard gift

And that’s it! You can do this at any point in the gift flow before sending a gift off.

Happy gifting!

September 9, 2020
MK Getler
MK G.
Not afraid of a challenge, I once packed up my guitar case and moved to the south of Spain in search of tapas and a chance to live outside of my comfort zone. When I'm not tackling adventures in countries whose native languages I do not speak, I can be found tilting the Customer Marketing playbooks on their heads. If you’re looking for someone to brainstorm with, join me along the Boston Harbor for a walking meeting with my black lab, Kody.